Don’t Ask Your Customers What They Want – Ask What They DO
Ask what your customers do - then focus on saving them time. Whenever I talk to my customers about...
Lean Into Negative Emotions. It’s the Healthy Thing to Do.
Recent research suggests that while bad feelings can affect your well-being, your perspective on...
Yes, the Climate Crisis is Raising your Grocery Bills
The Climate Crisis is affecting our grocery bills and driving inflation. Droughts, fires, floods,...
Ask Your Direct Reports These 5 Questions in Your Next Check In
Here are five key questions to ask your direct report employees at your next one-on-one to ensure...
3 Steps to Age Exuberantly
The author has a few rules to live by even when the trials of getting older make it easy to...
How To Lead an Exhausted Workforce
Everyone is exhausted, which means leaders have to learn and exercise new skills. There are steps...
The Surprising Health Benefits of Owning a Pet
Why do we love pets? So many reasons! Here's one more to consider when thinking about getting a...
What Great Remote Managers Do Differently
Good remote managers don’t micromanage - they micro-understand their employees' work. ...