How Trust In Groups Works, And Why It Matters

Psychological safety is a bit of a business buzzword of late—in large part because of a big study that Google conducted to understand what its best teams had in common.  But the term actually has been around since at least 1999, when Dr. Amy Edmondson of Harvard University published this influential paper on the subject. (And even then, the concept of non-physical “safety” at work had been explored in business research well before.) 

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