There are several things you can do to keep your cool during a conversation or to calm yourself down if you’ve gotten worked up.

When you’re in the middle of a conflict, it’s common to automatically enter into a “fight or flight” mentality. But it’s possible to interrupt this response and clear a path towards entering into a more productive discussion. Start by taking a deep breath and focusing on your body. Repeat a mantra to yourself such as “This isn’t about me,” “This will pass,” or “This is about the business.”

How to Control Your Emotions During a Difficult Conversation

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