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What went wrong and what does the future hold?

The fallout from this business venture doesn’t just point to the challenges in buying and selling homes for profit, however. It also highlights how hard it is to use AI to help make expensive, real-world decisions, particularly in an ever-changing market that can be hard to predict months or even weeks out, and with prices that can be based as much on feel as on clear data points.

Zillow’s home-buying debacle

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